canyontravel

                    formerly columbus

       1-800-843-1060

General Conditions

 

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IMPORTANT NOTE:

These trips offer the adventurous traveler an opportunity to experience wilderness areas in the Sierra Madre, the tropical foothills, and the surrounding deserts. Appropriate outdoor clothing, footwear, sunblock, and insect repellent are highly recommended. Medical facilities and means of rapid evacuation are limited. Precaution against scorpions, bees, wasps, and snakes should always be exercised. At times, phone services including satellite phones are not available. Most itineraries include transportation on the Chihuahua al Pacifico Railroad with a maximum elevation of slightly over 8,000 feet. Variables can cause unexpected train delays or cancellations for which CANYON TRAVEL is not responsible. The railroad passenger service is a common carrier and tour operators are not responsible for the services, or lack of services, with common carriers. Guide services, lodging, meals, and transportation are provided by a Mexico corporation exclusively for Canyon Travel. At times services are provided other companies and individuals.

RESERVATIONS - PAYMENTS: A non-refundable deposit (date changes permitted - see below) of $300 per person ($600 for the Sierra Spectacular) is required to confirm your reservations and is due 10 days after booking. Final payment is due 60 days prior to departure. Prices and specifications are subject to change without notice. Payments by VISA, MASTERCARD, DISCOVER & AMERICAN EXPRESS, personal check or bank wire.

CANCELLATIONS - REFUNDS: Cancellation fee risks are minimized by our liberal Departure Date Change policy - see below. If cancellation by tour participant is received: 61 days or more before departure a $300 per person cancellation fee will apply; 60-45 days before departure, a $750 per person fee; 44-21 days before departure, an $850 per person fee; 20 days or less before departure a $950 per person fee. Cancellation fees for Sierra Spectacular itineraries are doubled. No refunds for no shows or for unused services. All refunds must be requested in writing.

DEPARTURE DATE CHANGES: Changing your departure date is permissible even up to 2 days before departure with an approval code supplied by our U.S. office. This approval code may only be obtained Monday to Friday from 9AM to 6PM Central time (not on holidays). Failure to obtain an approval code before departure may result in being considered a no show which has no refund. Change fees range from $75-$400 per person plus any applicable increase in the cost of the tour. Change fees for Sierra Spectacular itineraries range from $150 - $800 per person.

CHILDREN'S RATES: Under 12 years old, please inquire.

MEXICO TOURIST PERMIT or VISA:  U. S. citizens must carry proof of citizenship in the form of a valid passport or an official birth certificate and picture I. D. (no photo copies).  Permits will be issued by the airlines at the international airport check-in counters and fees are included in the airfares. Permits for border crossings by land are issued by Mexico Immigration Offices and fees of $16 to $20 must be paid at local Mexico banks. 

NOT INCLUDED: Tipping and items of a personal nature.

INSURANCE: We highly recommend that you purchase short term traveler's insurance.

ALL PRICES IN THIS BROCHURE: Include operator compensation for service, supervision, operation, promotion and profit.

RESPONSIBILITY: COLUMBUS TRAVEL & CRUISES, INC. dba CANYON TRAVEL, Bulverde, Texas and/or its associated companies act only as agents for the owners and operators of transportation, accommodations, services, and other independent suppliers and its/their responsibility is limited to that of an agent. The travel services are subject to conditions imposed by these suppliers, therefore, we cannot assume responsibility for any claims, losses, damages, costs or expenses arising out of injury, accident or death, damage, loss or delay of baggage or other property, or delay, change of equipment, distress or frustration whether physical or mental from mechanical breakdowns, government actions, strikes, schedule changes, civil commotions, accident or illness in remote areas without means of rapid evacuation or medical facilities, customers'/passengers' failure to follow instructions, acts of God, or the acts or omissions of any other persons including but not limited to the travel suppliers who furnish these travel services. CANYON TRAVEL also reserves the right to make any changes, with or without notice, that are deemed advisable. By acceptance of receipt, coupon, ticket, or itinerary, the holder (customer) thereof agrees to be bound by the above-recited terms and conditions. Both CANYON TRAVEL and the holder (customer) agree that the above-recited terms and conditions are an essential and material term of agreement between them and that without such terms and conditions CANYON TRAVEL would not have provided services to the holder (customer). Passenger assumes complete and full responsibility for, and hereby releases the agent from, any duty of checking and verifying any and all passport, visa, vaccination, or other entry requirements of each destination, and all safety and security conditions of such destinations, during the length of the proposed travel. For travel safety information, call the Travel Advisory Section of the U.S. State Department 1-202-647-5225. For medical information, call the U.S. Center for Disease Control (CDC), 1-888-232-3228.

 

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CANYON TRAVEL
900 Ridge Creek 

Bulverde, TX 78163-2872
(830) 885-2000

 (830) 885-2010 - Fax

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Speak with a "Copper Canyon Specialist"

1-800-843-1060

Monday through Friday 9 AM till 6 PM CST

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We accept Visa, Master, American Express, and Discover Cards

Copyright 2006 - All rights Reserved